Gift Card Terms & Conditions

These Terms and Conditions apply to the Gift Cards issued, used and accepted, by the Colliers Real Estate Managed Property, South City Shopping Centre.

The Gift Card remains the property of South City Shopping Centre.  It cannot be copied or reproduced in any circumstances.

In purchasing and/or using a South City Gift Card, you accept these Terms and Conditions. Any other person who uses your Gift Card will also be bound by these Terms and Conditions.

These Terms and Conditions may change from time to time and by uploading the amended Terms and Conditions to the website. The changes shall be applicable from the date they are uploaded.

Gift Cards are exclusive to South City Shopping Centre and may be used in store at any Participating Retailers for their goods and services.  They cannot be used for purchasing products online at any stores.

Third party operators cannot accept Gift Cards.  ATM machines and Banks are not Participating Retailers.

Gift Cards can be loaded with any amount between $10.00 amount and $1000.00.  Each card can only be loaded at the time of purchase.  Additional credit cannot be added to the card and you cannot consolidate multiple cards.

Gift Cards are valid for 12 months from the date of purchase, at which time they will expire, and all remaining unused balance will be forfeited.  Balances cannot be refunded or transferred to another card Gift Card, redeemed for cash nor will change be given.

Gift Cards are not legal tender, account cards, credit or debit cards, however, they are to be treated as cash.  Keep in a safe place as lost or stolen cards will not be replaced.

Gift Cards are deemed void and not redeemable if they are defaced, altered or tampered with in any way and will not be replaced or reissued.  Do not interfere with the magnetic strip or barcode on your Gift Card.

South City Shopping Centre is not liable for the availability, quality or fitness for purpose of any goods or services purchased with the Gift Card. Any disputes over goods or services purchased using a Gift Card must be resolved directly with the Participating Retailer from where they were purchased. Any disputes or errors in a transaction involving your Gift Card must be addressed to the Participating Retailer where the error was made to rectify the error.

Participating Retailers reserve the right not to accept payment or part payment of any item, where they reasonably suspect the Gift Card may have been stolen or obtained in any other illegal way.

Reimbursed funds from returned goods cannot be returned onto your Gift Card. The Participating Retailer is responsible for providing a refund or store credit for goods or services, subject to their Terms and Conditions under which the original purchase was made and their obligations under the Consumer Guarantees Act 1993.

To the extent permitted by law, South City Shopping Centre will not be liable to you for any costs, expenses, losses and damages you suffer whether the direct, indirect, special or consequential loss or damage that may arise because of a breach of these Terms and Conditions, including but not limited to, any liability in connection with any goods or services purchased by the redemption of your Gift Voucher.

South City Shopping Centre may cancel any Gift Card, or the Gift Card programme, for any reason, at any time and without notice. Should this occur, a refund or replacement with an alternative Gift Card will be issued with the existing balance to the holder on presentation of their existing card.

Any personal information obtained for the purposes of setting up your Gift Card shall be subject to South City Shopping Centre’s  Privacy Policy.  Please click here to view Privacy Policy.